Seating - The Cynthia Woods Mitchell Pavilion maintains accessible seating in various sections of the seating area and at various prices for guests with mobility impairments. Seating near the stage is available for guests with visual or hearing impairments.

Parking - Parking for guests with mobility impairments is available with proper state identification. There are a limited number of parking spaces available on a first-come, first-served basis in the Gold Lot adjacent to the VIP entrance. Access is via Six Pines Drive.

Drop Off - A driveway for passenger drop-off and pick-up is available in front of the North Plaza. Access is via Lake Robbins Drive.

Restrooms - The Cynthia Woods Mitchell Pavilion has specially adapted restroom facilities for guests who use wheelchairs. For guests requiring a companion or assistance from someone of the opposite sex, a wheelchair-accessible, private restroom is available in all concession plazas.

Concessions - Concession stand personnel are available to assist guests with mobility impairments in purchasing food and beverages. The stands adjacent to the lawn stairs have accessible windows for guests with wheelchairs. Accessible picnic tables are available in all plazas. Accessible drinking fountains are available in all plazas.

Telephones - Accessible telephones are available in concession plazas.

Services for Guests with Hearing Impairments

Seating - A reserved seating area for guests requiring sign interpretation is available near the stage.

Headsets - To assist with amplification and clarity, headsets are available during all performances. The Pavilion uses Phonic-Ear FM equipment on the 75.475 MHz frequency (Channel 22). Please visit the Information Booth located in the North Plaza to arrange for use of a unit at no charge.

American Sign Language - American Sign Language interpretation is available upon request. So we can provide qualified and appropriately prepared signers, The Pavilion requires signing requests at least three weeks prior to the concert.

Telephones - For outgoing calls during Pavilion concerts, public telephones with volume control handsets are available in all concession plazas and outside the ticket office. A TDD is also available fur use at the Information Booth.

Services for Guests with Visual Impairments

Seating - A reserved seating area for guests with visual impairments is located near the stage.

How to Purchase Tickets

To purchase tickets to any event at The Cynthia Woods Mitchell Pavilion, call Ticketmaster at 713-629-3700. Tickets also may be purchased at any Ticketmaster Ticket Center including Fiesta, Foley’s, select FYE locations, Media Magic, The Gallery of Conroe and Wherehouse Music. Tickets are also available at The Pavilion Ticket Office:
Monday - Friday 10:00 a.m. - 5:00 p.m. and on event days through intermission.

For guests with hearing impairments, a Telecommunications Device for the Deaf (TDD) has been installed by Ticketmaster. For information, and to purchase tickets to Pavilion events, the TDD number to call is 1-800-755-6244.

Please Note - There is a service charge when purchasing tickets by phone and at outlets. All tickets are non-refundable and cannot be exchanged. Pavilion concerts take place rain or shine.

Methods of Payment - Most major credit cards are accepted for tickets purchased by phone. When purchasing tickets at The Pavilion Ticket Office, American Express, Discover, MasterCard, VISA, and cash are accepted.